Privacy Policy

This Privacy Policy describes how Custom Printz (“we,” “us,” or “our”) collects, uses, and discloses information in connection with your use of our website (the “Website”) and our services (the “Services”).

Information We Collect

We collect several types of information from and about users of our Website and Services:

  • Information You Provide: We collect information you provide directly when you use our Website and Services, such as:
    • Contact information: name, email address, phone number, and billing address.
    • Order information: details about your orders, such as the products you purchase, customization details, and shipping information.
    • Upload information: designs, logos, or other artwork you upload for customization purposes.
    • Account information: username and password (if you create an account).
    • Communication information: any information you provide through communication channels, such as email, live chat, or contact forms.
  • Information We Collect Automatically: We collect certain information automatically when you use our Website and Services, such as:
    • Device information: browser type, operating system, IP address, device type, and referral URLs.
    • Usage information: how you navigate and interact with our Website and Services, including search terms, pages visited, and time spent on each page.

Use of Information

We use the information we collect for various purposes, including:

  • To process your orders and provide the Services you request.
  • To communicate with you about your orders, accounts, and promotional offers.
  • To personalize your experience on our Website and Services.
  • To improve our Website and Services.
  • To analyze trends and user behavior.
  • To comply with legal and regulatory requirements.

Disclosure of Information

We may disclose information to third-party vendors and service providers who assist us in operating our Website and Services. These vendors and service providers are contractually obligated to keep your information confidential and use it only for the purposes we have specified.

We may also disclose information if we believe it is necessary to:

  • Comply with a law, regulation, or legal process.
  • Protect the safety or rights of ourselves or others.
  • Prevent fraud or other illegal activity.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable steps to protect the information you provide from unauthorized access, disclosure, alteration, or destruction. However, no security system is perfect, and we cannot guarantee the security of your information.

Your Choices

You have choices regarding your information:

  • Account Information: You can access and update your account information by logging in to your account.
  • Communication Preferences: You can unsubscribe from promotional emails by following the instructions in the emails you receive.
  • Cookies: Most browsers allow you to control cookies, including how to delete existing cookies and prevent them from being stored in the future.

Children’s Privacy

Our Website and Services are not directed to children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you believe your child has provided us with information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. You are encouraged to review this Privacy Policy periodically to stay informed about updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [info@customprintz.in] or by mail at:

Custom Printz  65, 2nd Cross Rd, Sector B, Bhuvaneswari Nagar, Hebbal Kempapura, Bengaluru, Byatarayanapura CMC and OG Part, Karnataka 560024