Shipping and Delivery 

All Products purchased from the Site shall be delivered to the Member by the Logistics Partner engaged by Custom Printz.

Custom Printz will endeavor to exercise its best efforts to provide expeditious delivery of the products on the estimated arrival date while placing the order. However, Custom Printz cannot accept liability or be held financially responsible under any circumstances for any delay in delivery regardless of the cause of such delay. Estimated Arrival Date is purely indicative and is subject to change due to a change in conditions post placement of the order. Custom Printz disclaims any claims or liabilities arising from any delays or damages for goods in transit. Custom Printz shall not be held responsible and will bear no liability for delays or damages caused by, but not limited to, bad weather, flight delays, political disruptions, and other unforeseen circumstances. Any reasonable delay beyond Custom Printz’s control will not constitute a deficiency of service on the part of Custom Printz.

The member undertakes to provide an accurate postal address to facilitate delivery by Custom Printz. Incomplete address details are likely to result in the loss or delay of shipment. Custom Printz will not be held liable for delays or loss of shipments, or any other loss caused due to inaccurate and incomplete addresses. The Member will be liable to pay for the product or service which is undelivered for want of completeness/accuracy of the address provided at the time of placing the order. Custom Printz will not be held liable for misplaced, lost shipments, delays, incorrect deliveries, or any other loss caused to the member.

In an event where the Member requests a change to the product, address, or any other details pertaining to the product or service post placement of the order, this will result in a change to the original Estimated Arrival Date subject to the availability of the product at the time and post such change request. Custom Printz will endeavor to accommodate such changes requested post placement of the order; however, it will not be held liable under any circumstances for non-execution of such change requests.

Custom Printz shall be entitled to dispose of the Products ordered by the Member in the event that the Member is not available for delivery or refuses delivery within 7 days of the first delivery attempt. In the event of disposal, Custom Printz will not be liable for any misuse post such disposal.


Once an order is placed, its shipped from our wear-house within 2 to 4 days and the order will reach the customer in 5 to 10 working days, depending on the location and other climate conditions.